Terms of Services
Purple Sprouting - Terms of Service
1. Overview
This website is operated by Purple Sprouting. Throughout the site, the terms “we”, “us” and “our” refer to Purple Sprouting. By accessing our website and/or purchasing from us, you agree to follow these Terms of Service, (“Terms”), as well as any additional policies or terms referenced herein or linked from this page. These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors.
Please read these Terms of Service carefully before using our website. If you do not agree to them, you must stop using the website and our services immediately.
We may update or change these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them. Your continued use of the website after changes are posted means you agree to the new terms.
2. Online Store Terms
- By using this site, you confirm you are at least 18 years old or have the permission of a parent or guardian to use it.
- You may not use our products or services for illegal purposes, nor may you break any New Zealand laws while using our site.
- You must not introduce any harmful code (viruses, malware etc.) to the website.
- Breaching these Terms may result in immediate termination of your access to our website and services.
3. General Conditions
- We reserve the right to refuse service to anyone, at any time, for any reason.
- Your content (excluding payment details) may be transferred unencrypted via different networks. Payment information is encrypted.
- You agree not to copy, sell, resell, or exploit any part of our services or products without our written permission.
4. Accuracy of Information
We aim to keep information on this site accurate and up-to-date but do not guarantee it. Any reliance on the information on this site is at your own risk. Content on this site may be modified at any time.
5. Prices, Products & Services
- Prices are displayed in New Zealand dollars (NZD) and include GST (Goods and Services Tax) but exclude shipping, which will be calculated at checkout.
- We reserve the right to change prices, product descriptions, or discontinue products at any time.
- Product colours may appear differently on different screens. We strive for accuracy, but we can’t guarantee your screen displays them perfectly.
6. Orders & Payments
- We may limit or cancel orders at our discretion, including orders that appear to be made by resellers.
- If we cancel an order, we will notify you using the contact details provided at checkout.
- You must provide accurate payment and shipping information and keep it up to date.
- We accept payments via secure, encrypted methods.
7. Refunds & Returns
Please refer to our Refund Policy for details on how to request a return, refund or exchange.
8. Optional Tools
We may provide access to third-party tools or services. We do not monitor, control, or guarantee these tools. Use them at your own risk and review the third-party’s own terms and policies.
9. Links to Third-Party Website
We may link to third-party sites. We do not control these websites and are not responsible for any issues that arise from using them. If you have a problem with a third-party product, please contact the third-party directly.
10. Customer Feedback & Comments
- If you share feedback, ideas, or other content with us, you agree we can use it without compensation to you.
- You must not submit comments or content that is illegal, harmful, or infringes on the rights of others.
- We may, but are not obliged to, review, edit, or remove any content that we believe violates these Terms or is otherwise objectionable.
11. Errors & Omissions
From time to time, there may be mistakes in product descriptions, prices, or availability. We reserve the right to correct these errors and cancel orders if necessary, even if the order has already been confirmed.
12. Prohibited Uses
You may not use our site or services to:
- Break any local, national, or national laws.
- Violate our intellectual property rights or those of others.
- Harass, abuse, or discriminate against others.
- Spread false or misleading information.
- Introduce harmful software (e.g. viruses, malware).
- Interfere with the website’s security or performance.
We reserve the right to suspend or terminate access for those who breach these rules.
13. Disclaimer of Warranties & Limitation of Liability
- We do not guarantee our website or services will be uninterrupted, secure, or error-free.
- We provide all products and services “as is” and “as available”.
- To the extent permitted by New Zealand law, we are not responsible for any damages, losses, or claims arising from your use of our services or products.
- If any part of this disclaimer is found unlawful, the rest will still apply.
14. Indemnity
If you actions breach these Terms, cause damage, or result in claims against use, you agree to indemnify us (and our team, affiliates, and service providers) from any costs, damages, or expenses (including legal fees) that arise.
15. Severability
If any part of these Terms is found to be unenforceable or unlawful, it will be removed, but the remaining Terms will remain in effect.
16. Termination
You may terminate these Terms by ceasing to use our site and services. We may terminate or suspend access if we believe you have breached these Terms. In this case, you are still responsible for any unpaid amounts.
17. Entire Agreement
These Terms, plus any additional policies posted on our site, make up the entire agreement between you and us. This agreement replaces any prior agreements or understanding.
18. Governing Law
These Terms and any disputes relating to them will be governed by the laws of New Zealand.
19. Changes to Terms
We may update these Terms at any time. The latest version will be available on this page. Continued use of the website after changes are posted indicates your acceptance of the new Terms.
20. Contact Us
If you have any questions about these Terms of Service, please contact us at: paula@purplesprouting.com.