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Shipping Policy

SHIPPING

We aim to ship your Items within 2 to 3 business days of purchase (excluding pre-orders) and you’ll receive an email with shipping confirmation. If there is likely to be any delay in shipping, buyers will be notified as soon as possible. 

 

DOMESTIC

New Zealand orders are currently sent via NZ Post. We offer a range of options for both urban and rural delivery:

  • XS Bag - Economy tracked (urban $5.80 /rural $11.30) for use when ordering small items such as needles/buttons.

  • Economy Tracked (urban $8.00 / rural $13.50).

  • Courier (urban $10.00 /rural $15.50).

  • Orders over $150 are shipped free of charge via NZ Post Economy tracked shipping. 

 

OVERSEAS 

Australia

Economy tracked (tracked) a cost-effective way to send orders under $250 in value. Delivery accepted to PO Boxes and rural areas. Delivery target of 3-10 working days. $22.00 NZD

International Courier (tracked/signature required) for items over $250 in value. Delivery target of 2-6 working days. $45.00 NZD

 

Rest of the World

We ship worldwide but as costs can vary greatly depending on the weight, destination and order value please contact us before placing your order and we will work out the cost of shipping. 

 

TAX & DUTIES

Any tax or duty charges incurred upon arrival in the destination country is out of our control and we do not cover these costs. These costs are the responsibility of the customer.